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Joyce and her team of counsellors have been in practice since 2006 with 12 years of experience as a psychotherapist and trainer. She has a Master's Degree in Counselling and is a Registered Counsellor and Clinical Supervisor with the SAC. She is also the author of " Don't Call Us Crazy, Demystifying Mental Disorders with real life accounts." This book can be found in NLB. Her team has worked with the following groups to effect positive change in their lives.
SAF Counselling Center, Ex-offenders(short term incarceration), parents of residents in Girl's/ Boy's Home, PMETs in various corporate settings as Staff Counsellor, Families dealing with gambling addiction, Expats coping with adjustment issues. Students and various stakeholders in schools as varied as Northlight School and Hwa Chong Institution to undergrad and postgrad students in NTU.